OpenAI · April 2025 · Playbook

A practical guide to building agents

A practical guide to building agents is a 2025 guide from OpenAI. Its core idea: an agent is a model, tools, and instructions, wrapped in guardrails.

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3 components
an agent is a model, tools, and instructions, wrapped in guardrails
Source: OpenAI, A practical guide to building agents, April 2025.

Key ideas

  1. 01
    Suggests agents where rules-based automation struggles: complex judgment calls, hard-to-maintain rule sets, or heavy unstructured data.
  2. 02
    Defines an agent as model, tools and instructions; start with a single agent and add multi-agent patterns only when needed.
  3. 03
    Layered guardrails and human intervention for high-risk or failing actions are essential; customers succeed with an incremental approach.

What it means for you Draft

For executives at $10–100M companies

Read the 'when should you build an agent' section before approving any agent project; it is a good filter against automating what simple rules already handle. The orchestration and code sections are for whoever builds it, not the leader.

Limitations

Medium trust.Grounded in deployments, but vendor-authored and oriented to OpenAI's own SDK.

About the publisher: Makes ChatGPT; studies its own customers.

Cite the original

OpenAI. "A practical guide to building agents." April 2025. https://openai.com/business/guides-and-resources/a-practical-guide-to-building-ai-agents/