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Deloitte · January 2026

The State of AI in the Enterprise 2026: The untapped edge

Deloitte's The State of AI in the Enterprise 2026: The untapped edge (January 2026; n=3,235, fielded Aug–Sep 2025) found that 20% are already growing revenue through AI, versus 74% who hope to.

Read the original report ↗Cite2 min read · Summary updated
Benefits companies are achieving from AI todayPercent of respondents, 2025 survey (n=3,235)
Efficiency and productivity
66%
Decision-making and insights
53%
Reduce costs
40%
Client/customer relationships
38%
Products/services and innovation
38%
Increase revenue
20%
Source: Deloitte, State of AI in the Enterprise: The untapped edge, 2026, p. 10, Figure 2.

Key findings

  1. 01
    34% are using AI to deeply transform the business; 30% are redesigning key processes; 37% use AI at a surface level.
  2. 02
    Worker access to AI rose 50% in 2025; the AI skills gap is seen as the biggest barrier to integration.
  3. 03
    Only about one in five companies has a mature governance model for autonomous AI agents.

By the numbers

20%are already growing revenue through AI, versus 74% who hope to
21%have a mature governance model for autonomous AI agents
23%use agentic AI at least moderately today; 74% expect to within two years
Share of companies highly prepared for AI adoption, by areaPercent of respondents rating their organization highly prepared, 2025 survey (n=3,235)
Technology infrastructure
43%
Strategy
42%
Data management
40%
Risk and governance
30%
Talent
20%
Source: Deloitte, State of AI in the Enterprise: The untapped edge, 2026, p. 28, Figure 12.

What it means for you Draft

For executives at $10–100M companies

Most large companies are still getting efficiency, not growth, from AI, so a mid-sized firm that is mainly saving time is not behind. The skills gap finding suggests training people on real work may matter more than new tools. If agents are on the roadmap, deciding who approves what an agent can do is worth settling early.

Limitations

Medium trust.Large sample, fieldwork disclosed, but company size not stated and sample skews to AI-forward firms. Deloitte sells AI services.

About the publisher: Sells AI strategy and implementation consulting.

The headline figure measures the “Pays off” stage of adoption (measurable profit impact).Why adoption numbers disagree

Cite the original

Deloitte. "The State of AI in the Enterprise 2026: The untapped edge." January 21, 2026. https://www.deloitte.com/us/en/what-we-do/capabilities/applied-artificial-intelligence/content/state-of-ai-in-the-enterprise.html

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