2025 Impact of AI on Professional Services Benchmark
SPI Research's 2025 Impact of AI on Professional Services Benchmark (December 2025; n=146) found that 1 in 10 PS firms attempting truly transformational AI.
Key findings
- 01Only one in ten professional services firms are attempting truly transformational AI.
- 02Only 40% of consultants and employees can use AI today.
- 03Firms expect revenue generated from AI initiatives to triple within three years.
By the numbers
1 in 10PS firms attempting truly transformational AI
40%of consultants and employees can use AI today
3xexpected growth in revenue from AI initiatives within three years
What it means for you Draft
For executives at $10–100M companies
Most services firms are still at the 'individuals using tools' stage, not redesigning how the firm delivers work. For a $10–100M firm, closing the gap between leadership intent and whether staff can actually use AI in their daily work may matter more than picking the next tool.
Limitations
Medium trust.Specialist PS researcher, but small sample (146) and paid report limits method review; SPI partners closely with PSA vendors.
About the publisher: Sells research reports; co-published with a PS software vendor.
The headline figure measures the “In core work” stage of adoption (running in key processes).Why adoption numbers disagree
SPI Research. "2025 Impact of AI on Professional Services Benchmark." December 2, 2025. https://spiresearch.com/reports/the-2025-impact-of-ai-on-professional-services/
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